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Information & Trust

Privacy Policy

This page explains what information we collect through our website and how it is used for quoting, communication, and production support.

Last updated: July 26, 2026

Information We Collect

Contact details you submit through forms, such as name, email, phone, country, company name, and website.

Project information you share for sampling, quoting, or production, including product type, quantity, design notes, and uploaded files.

Basic website usage information used to improve site performance and understand how visitors use the website.

How We Use Information

To respond to inquiries, send quotations, and discuss manufacturing, sampling, or shipping requirements.

To prepare production planning, evaluate briefs, and communicate with you about your project.

To improve our website, forms, and customer service experience.

Sharing and Retention

We do not sell your contact or project information.

Information may be shared internally with staff involved in sales, sampling, production planning, quality control, or shipping coordination.

Project information is retained for operational follow-up, record keeping, and repeat-order support unless you request removal where permitted.

Google Maps Reviews

The Google Reviews section uses a manually maintained snapshot of short excerpts checked against our public Google Maps listing. The page does not call Google Places API or load reviewer profile photographs.

Each excerpt links to the public source listing and shows the date on which the rating, count, wording, and displayed review age were checked. Those details may change on Google Maps after our verification date.

Google handles this information under its Privacy Policy. Following a Google Maps link may send technical request information, such as your IP address and browser details, to Google.

Your Choices

You can request correction or removal of submitted contact details by emailing us directly.

Do not submit confidential files unless you are comfortable using them for quotation or manufacturing discussion.

For formal NDAs or buyer-specific compliance requirements, contact our team before sharing sensitive development files.

Questions about privacy, buyer confidentiality, or NDA requirements can be discussed directly with our team before you submit production files.